Data Protection Policy

This Data Protection Policy outlines how LornBitmax ("we") collects, uses, retains, and safeguards your personal information when you access our website, register an account, or engage with our trading and client support services. It serves as a complement to our Terms of Use and applies to all website visitors and registered users.

Collected Data

We gather details such as your full name, contact info (email address and phone number), country of residence, IP addresses, technical logs, account settings, and any data submitted via forms, customer support requests, or payment confirmations. Certain details are mandatory for account creation and transaction handling; others help secure your account and enhance platform functionality.

Purpose of Data Usage

• To establish, confirm, and maintain your user profile
• To grant platform access, charting tools, and client assistance
• To meet legal requirements, prevent fraud, and ensure regulatory adherence
• To boost service stability, identify misuse, and protect sessions
• To notify you of operational information regarding your account such as deposit progress or scheduled maintenance

Protection of Data

We deploy technical and procedural safeguards in line with associated risks: including SSL encryption during data transmission, controlled access, sensitive connection tracking, and where possible, two-step verification. Absolute protection cannot be guaranteed; please promptly notify us at [email protected] if you notice any unauthorized access attempts.

Your Data Rights

Based on your local laws, you might have rights to access, amend, limit, or remove your personal data, or oppose specific processing activities. Reach out to [email protected] with the heading "Data Rights" and using your registered email. We may ask for reasonable proof of identity before proceeding.

Data Retention and Sharing

Data is kept only as long as necessary to deliver services, fulfill legal duties, or address disputes. Third-party service providers (e.g., hosting, payment processors, email services) may handle your information under strict contractual and security conditions.

Cookies and Tracking Logs

Our platform may utilize cookies and related tools to manage sessions, ensure security, and gather anonymous site usage metrics. You can manage or disable certain cookies via your browser settings, though this might impact features like login and preference saving.

Contact for Privacy Queries

If you have questions about this policy or wish to exercise your rights, please contact [email protected]. We strive to respond clearly within a reasonable period, subject to verification requirements.